Tenant Resources
Everything you need, all in one place.
At Peak Central, we make it easy for tenants to find essential rental forms and information - all in one convenient location. Whether you need to report maintenance, check our emergency plan, apply for a minor property modification, or request pet approval, you'll find clear instructions and quick access links right here.
Simplifying Your Renting Experience
Whether you're new to your rental home or have been with us for years, these resources are designed to make your rental experience in Perth smooth, supported, and stress-free. Our goal is to save you time and ensure you always have the right information when you need it.
Explore our tenant resources below and manage your tenancy with confidence.
How can we help?
Repairs & Maintenance
Bricks + Agent Login
Emergency Plan
Minor Modification Application
Permission for a Pet Application
We're Here to Help – Tenant Support in Perth
Not sure where to start with your tenancy needs? You're in the right place.
For over 20 years, Peak Central has been supporting tenants across Perth with the resources, guidance, and property management services needed for a smooth and stress-free tenancy. Our Tenant Resources hub makes it easy to manage everything = from reporting maintenance and understanding emergency procedures to applying for minor property modifications or requesting pet approvals.
We respond to maintenance requests promptly to keep your home comfortable and safe.
- Prompt Maintenance Response: We act quickly on maintenance requests to keep your home safe and comfortable.
- Clear Emergency Procedures: Step-by-step guidance ensures you know exactly what to do in urgent situations.
- Simple Applications for Changes or Permissions: Easy-to-use forms and clear guidance make the process hassle-free.
- Open and Transparent Communication: Stay informed and supported at every stage of your tenancy.
Whatever the situation, our experienced Perth property management team is committed to finding solutions that work for everyone = ensuring tenants feel valued, supported, and confident throughout their rental journey.
Frequently Asked Questions
General Tenancy Questions
How do I contact Peak Central if I have a question about my tenancy?
Call our Property Management team on (08) 9414 9055 or email us.
For general tenancy matters, contact your assigned Property Manager directly during business hours.
Where can I find my tenancy forms and applications?
All essential forms, including maintenance requests, pet applications, and minor modification requests) are available on our Tenant Resources page.
How do I log into my maintenance portal?
Access maintenance reporting via the Bricks + Agent Login link on our website.
Use this platform to report maintenance issues and track progress.
(Note: We do not have a separate tenant portal.)
What should I do when my lease is due for renewal?
Your Property Manager will contact you 90 days before lease expiry to discuss renewal options or notice periods.
Repairs & Maintenance
How do I report a maintenance issue?
Submit all non-urgent maintenance requests via Bricks + Agent.
Include clear photos and a detailed description to assist prompt action.
What counts as an emergency repair?
Includes serious water leaks, gas leaks, electrical faults, or anything posing a safety risk.
Refer to the Emergency Plan on our website for full details.
What should I do in case of an emergency after hours?
Contact the emergency trades listed in our Emergency Plan.
Use these contacts only for urgent issues that can't wait until business hours
Can I organise my own tradesperson for repairs?
No. All maintenance must be reported through Peak Central (Bricks + Agent App).
This ensures owner approval, compliance, and use of licensed contractors only.
Pets & Permissions
How can I apply for a pet at my rental property?
Complete the Pet Application Form (available on our website or from your Property Manager).
Approval must be granted in writing before bringing a pet to the property.
Can I have a pet automatically if the property is pet-friendly?
No. Written approval is still required, even if the listing stated "pets considered."
What happens if my pet damages the property?
Tenants are responsible for any pet-related cleaning or repairs, including those required after vacating.
Property Modifications
Can I hang pictures or install shelves?
Submit a Minor Modification Application (found on our website) for approval before making any changes.
How do I apply for a minor property modification?
Complete the Minor Modification Application Form online.
Our team will forward it to the owner for review and respond with written approval or conditions.
Can I paint or make cosmetic changes?
Painting or cosmetic alterations require prior written consent from Peak Central and, in most cases, owner approval.
Entry, Inspections & Access
How often will routine inspections occur?
Routine inspections occur every 3–4 months, with the first inspection 6–8 weeks after the tenancy begins.
You'll receive two (2) weeks' written notice and a text reminder 3 days prior.
Feedback and photos are provided where relevant.
Do I need to be home for inspections?
You don't need to be home.
Please ensure pets are secured and the property is clean and tidy for the inspection.
What if I lose my keys?
During business hours, contact your Property Manager immediately.
You may collect the office key to gain access or have keys cut, the office set must be returned the same day.
Replacement keys may incur a fee, or you can arrange locksmith access at your expense.
Payments & Rent
How do I pay my rent?
Rent is payable weekly, fortnightly, or monthly in advance via BPAY, as stated in your lease agreement.
We have a Zero tolerance for arrears
What happens if I can't make a rent payment on time?
Contact your Property Manager as soon as possible.
Open communication allows us to assist before arrears become an issue.
Moving Out
What should I do when I plan to vacate the property?
Submit written notice as per your lease:
- 30 days' notice for a fixed-term lease, or
- 21 days' notice for a periodic lease.
Your Property Manager will confirm in writing and provide helpful tips and reminders for a smooth vacate.
On the day you return the keys, ensure:
- The property is clean,
- You're satisfied with its condition, and
- Utilities are disconnected.